My book, Answering 911, was chosen as one of the top 5 non-fiction books of 2006 by Terri Schlichenmeyer at the Quad City Register.
From the article:
Burau, a veteran of a Minnesota 911 call center, writes about her experiences working in the hot seat … the calls she’d just as soon forget and the ones she’ll always remember. This is another of those books you really don’t want to end.