Kel Munger of the Reno News and Review has clearly gone the opposite direction of myself, going instead from dispatching to journalism.

Among the very kind things Munger said in the September 2006 review of “Answering 911″,

In clear, compelling prose, Burau runs the gamut from the distressing to the hilarious and also explains what in the world would ever make a person want to do a job that amounts to sitting for hours in an isolated room with a bunch of misanthropes trying to help people through the worst days of their lives. I know how hard it is; I did it for almost nine years before the stress got to me.

How nice!